“menuItems”:[“label”:”Methodology”,”anchorName”:”#method”]

Picture not described

During the pandemic instant grocery delivery apps became increasingly popular in Australia. But which ones are actually worth it? We’ve done the leg work for you.

  • Best overall instant grocery delivery app: MILKRUN
  • Cheapest delivery: Voly
  • Fastest delivery time: MILKRUN
  • Best customer service: Quicko
  • Honourable mention: UberEats

How did we pick this list?

Our editorial team selected the products on this list based on our own experience using these products. For each category, we carefully selected parameters based on our research and identified the products with the highest review score within those parameters.

Read more detail on our methodology below.


Best overall instant grocery delivery app

MILKRUN

Image: Sarah Megginson/Finder

Finder Score:


★★★★★

Pros

  • Delivery is super fast
  • Very convenient
  • Great value on items and delivery cost

Cons

  • Limited curated product range
  • Items can go out of stock quickly
  • Delivery areas currently quite limited

The onions are sautéing, the chicken is browning and the rice is in the slow cooker. Then you realise: you’re completely out of soy sauce. How can you make chicken fried rice without soy?! A mad dash to the supermarket would be in order – unless you use MILKRUN. Download this app, and you can have a range of groceries delivered to your door in just 10 minutes.

MILKRUN is designed to be the ultimate pantry “top up” tool. It’s not designed for a full grocery shop; you can login to Woolies or Coles for that.

Instead, MILKRUN can deliver you a bag of essential groceries (or maybe 2, at a stretch – your courier is on a bike) if you’re located in Sydney’s CBD or surrounds. It’s ideal for when you have a craving but don’t want to leave the house; you’re in the middle of cooking and need urgent supplies, stat; or if you’ve got little ones and a grocery run seems oh-so-hard, but the kiddos need to be fed.

Delivery is free for orders over $30 (and just $2.99 for orders under $30), and prices are on par with supermarket RRPs, making MILKRUN the ideal combination of convenience and value.


Cheapest delivery

Voly

Image: Sarah Megginson/Finder

Finder Score:


★★★★★

Pros

  • Good product range is growing
  • Great value
  • Fast delivery

Cons

  • Delivery areas limited to Sydney at the moment

Out of all the instant grocery delivery apps that are currently available, Poly is the closest to giving MILKRUN some real competition.

Voly promises delivery within 10 -15 minutes, which isn’t quite as speedy as MILKRUN but it’s still pretty damn good. It also has similar products, pricing and app experience.

But where Voly just slides ahead is the delivery price at just $1.99, regardless of how small the order is. You can’t be mad about that.

Now to be fair MILKRUN does offer free delivery, but you have to spend at least $30. This is incredibly good, but we’re picking the winner of this category on the base price. And that’s Voly.


Fastest delivery time

MILKRUN

Image: Sarah Megginson/Finder

Finder Score:


★★★★★

Pros

  • Delivery is super fast
  • Very convenient
  • Great value on items and delivery cost

Cons

  • Limited curated product range
  • Items can go out of stock quickly
  • Delivery areas currently quite limited

When MILKRUN says it delivers in under 10 minutes, it means it. I was genuinely skeptical about this, but was proven wrong.

The biggest shock was when I received a notification that the order was already on the way a mere 1 minute and 58 seconds after I had placed it. And it was a random group of items, too. How!?

Low and behold, the order arrived within about 8 minutes and I was beyond impressed. And as an added bonus, it was free delivery because I spent over $30. Incredible.


Best customer service

Quicko

Image: Tegan Jones/Finder

Finder Score:


★★★★★

Pros

  • Personalised customer service
  • Great range of products
  • The item prices are similar to a regular grocery store

Cons

  • One of the pricier delivery fees at $5.99
  • Not the fastest delivery time compared to competitors

Quicko is sitting firmly in the middle of the pack when it comes to instant delivery apps.

The app experience is quite smooth and the UI is easy to navigate. There is also a fair amount of choice when it comes to available products – from groceries to health and beauty supplies and pet & baby care.

The pricing is comparable to Voly and and Milk Run, though perhaps not quite as cheap. But it does have clearly labeled specials that lets you know how much of a percentage you’re saving.

While it has a far higher delivery cost at $5.99 – what I was impressed with was the communication.
One of the ordered items was not in stock, and I got a personal text message from the rider asking if I would prefer to swap it for something else or a refund.

I liked this because it added a personal touch, as well as an option. Comparatively, other delivery services such as UberEats will simply send you a push notification letting you know something is out of stock and that you’ll get a refund.

The rider also took the time to bring the delivery all the way up to the office – they were very friendly and funny which added to the overall good experience.


Honourable mention

Uber Eats

Image: Tegan Jones/Finder

Finder Score:


★★★★★

Pros

  • Good app design
  • Decent product range

Cons

  • Hidden delivery costs
  • Not the fastest

We have to mention UberEats here as it does grocery deliveries now.

Thanks to already being firmly established, the grocery section of the UberEats app is streamlined and easy to use. You can browse as well as see what specials are available. It also uses location data to let you choose where you’d like to order from.

If you don’t want to download yet another app, UberEats will do the job just fine for you you’re just not going to get the insane speed or same cheap delivery fees of MILKRUN or Voly.


Methodology

7
Brands considered
7
Products compared
4
Best products chosen
  • We compared 7 delivery apps from 7 brands
  • We then chose these based on our own personal experience
  • The products on this list are chosen by our editorial team and are not selected based on commercial relationships.

Why you can trust our picks

We considered the following brands of gaming consoles:

  • MILKRUN
  • UberEats
  • Voly
  • Quicko
  • InstantGrocery
  • SEND
  • Aircart

For this list, we carefully picked apps that offered the best prices, product selections and customer service. At the time of writing SEND and Aircart deliveries were not available in the Sydney CBD so we could not test them.

We value our editorial independence, basing our comparison results, content and reviews on objective analysis without bias. However, Finder may receive compensation when you click some links on our site. Learn more about how we make money from our partners and why you can trust our guides.