John Newby: Retailers must compete in both brick-and-mortar and online worlds | News

Here are some easy things community organizations can do to seize chance and come to be additional pertinent.

Very first, really don’t fall for the buzz that anything is currently being finished on-line. Before COVID-19, about 90% of retail was transacted inside of the walls of brick-and-mortar retail spots. The previous few decades have accelerated the on the net searching development, but a lot more than 75% — and growing yet again — of all commerce is nevertheless transacted in retail areas.

But really don’t be fooled. There is continue to a major shift towards electronic buys and the present developments will proceed. Know the styles in your place and change course as appropriate to assure superior retail store site visitors and outcomes.

2nd, guarantee shoppers they can uncover you each bodily and digitally. Make confident you are active on social media and that all people appreciates your running hours.

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