HydraFacial open hybrid flagship in London – Retail Focus

Wilton Vinck

A primary superior street unit in Portman Sq., London, has been transformed into HydraFacial’s new London flagship area as their to start with bodily presence in the Uk, just after normally doing work online, B2B and with in-particular person skin clinic. HydraFacial is a all over the world aesthetic gadget maker specialising in non-invasive skincare that has, up right up until this point, been predominantly located in the United states.  

LDN Flagship is a hybrid venue that features retail, cosmetic treatment method and business office workspaces as properly as an function room for model events, masterclasses and qualified-led boards with doctors, facialists and make-up artists, and even a VIP suite.


The reason of the place is to present HydraFacial with a everlasting locale to showcase its model all through VIP situations and push launches.

This new notion has been intended by award-profitable design company, So… Visualise, who enlisted Chameleon Business Interiors as the principal contractor for the job. The room consists of a vloggers region especially made for interviews, finish with social media backdrops, VIP remedy rooms and a neon archway activated by movement. While HydraFacial had a solid feeling of manufacturer ahead of this room was designed, it took the steerage of the staff at So… Visualise to localise this into the interiors of their London retail store.

HydraFacial originally commissioned So… Visualise to generate a piece identified as the ‘Gunky Jar’ for their window and, immediately after more dialogue, asked for their guidance in bringing their brand name to lifetime in this flagship store.

Lisa Borrie, Founder of So… Visualise, reported: “In planning this store for HydraFacial we have supplied them with this ‘flagship’ identification that branches off the world-wide brand name that now existed. We worked intently with HydraFacial to produce the LDN Flagship rules that are now mirrored globally in further more actual physical spaces by the brand name.

“Though generating this retail store has been a challenging project, HydraFacial were being happy with the work we were being accomplishing, and while there was some back and forth as we worked cooperatively with their workforce, the system correctly moved from the commencing phases in the direction of the flagship identification we have designed.”

Predominantly HydraFacial’s route to industry experienced generally been through a social media technique, typically getting influencers promote their business and relying on the excitement of social media to create product sales. The strategy for the London store was to have an working experience keep with an featuring for HydraFacial that can bring people in to write-up online about the therapies.

The venue has been established with adaptable use intentions in head, with the reception spot doubling as a bar for internet hosting activities in the evenings and place for a DJ. The bar/therapy space has a VIP space behind it with a hidden doorway that permits for a sluggish expose, supplying a discreet house in the venue. 

There is a focused personal area for influencers to make content material, with a curved structure above the major of the area to take up some audio to make it possible for some privateness from the rest of the open room. It options Instagram pull out walls with a assortment of backdrops, a person commissioned by a nearby graffiti artist, and the other a bespoke sequin wall. 

Kevin McIntosh, head of style and design at Chameleon, reported: “This job has been massively important for us at Chameleon as it genuinely stands out. It has been fantastic to enable the customer open their very first bodily keep and go into the British isles current market. This shop is anything we can be incredibly happy of as this is the idea for HydraFacial now, it offers them with the DNA for a shop rollout programme if they want it.” 

Shaun Watts, chairman at Chameleon, continued: “We are genuinely enthusiastic to have shipped a project that is actually one of a kind, which we assume additional suppliers will adopt in upcoming. It is a completely new take on the higher street and the area has been created with that in head, bringing the client’s vision to everyday living.”

HydraFacial at present operates in 87 countries all over the environment, has above 450 workforce and performs with more than 50 distributors serving far more than 12,700 buyers worldwide. The new LDN Flagship will perform a section in providing more than 2.5 million treatments globally in 2022. 

Lauren Gibson, British isles & Eire country supervisor claimed: “Our new LDN Flagship is an market-to start with – a exceptional, interactive area which is been made to inspire treatment method curiosity between buyers while supporting our group of vendors. The area demonstrates our model values perfectly and visitor response has been incredibly beneficial.”


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