WeSupply and Kibo perform jointly to support vendors that are dealing with one more possible setback due to the new COVID-19 variant, Omicron, that can negatively impact purchaser behavior, significantly for the duration of the vacation period.

Push Launch

Dec 16, 2021 13:00 EST

WeSupply announces integration with Kibo in order to enhance curbside interactions and increase in general consumer gratification. The integration in between the two platforms aims to enable shops to make a holistic consumer knowledge by means of omnichannel buy viewing and submit-order notifications.

The pressure to keep in advance in today’s market is huge, but merchants who fully grasp their purchaser base and what they want will be in a position to maintain a aggressive edge. Kibo is dedicated to furnishing the most detailed omnichannel solutions for their purchasers, while above 1,000 retail models rely on their answers to deliver each shopper a personalised, empowered, and seamless working experience. WeSupply allows customers continue to be agile and anticipate early to pivot when client demand from customers changes, striving not only to protect but create upcoming gross sales chances by offering efficient methods personalized to fulfilling buyer needs.

Consequently, this integration aids eCommerce corporations, substantial and little alike, by supplying flexible methods these kinds of as authentic-time updates for all orders, like split shipments, to ease shipping and delivery panic and raise purchaser gratification.

Prospects will be also in a position to observe things very easily as well return unwelcome products at any time with tiny to no energy at all. With WeSupply, Kibo customers will gain from returns to about 200,000 suitable facilities or curbside pickup destinations, an helpful buy administration method, and put up-buy notifications to provide relevant information at all instances.

“We recognize the value of enhancing shipment transparency in purchase to get stronger brand loyalty, keep on major of competitors, and decrease functioning fees and we aim to help as several firms as feasible to get advantage of buy monitoring applications to drive buyer engagement and enhance gross sales,” states Virgil Ghic, Co-Founder of WeSupply.

In mild of present-day situations, especially contemplating the staggering development of COVID-19 Omicron variant scenarios, shops require to explore multiple alternatives to enhance their odds of retaining existing consumers. This integration will carry eCommerce business homeowners and clients the relieve and comfort they will need for a nice online shopping and put up-invest in expertise:

  • Omnichannel see of all orders by way of retail outlet and carrier integrations
  • Real-Time Cargo Visibility
  • Self-Support Returns Heart
  • Get On the web Pickup In-Retail store & Curbside Pickup functionality
  • Put up-buy notifications

About WeSupply: WeSupply is a reducing-edge Put up-Acquire Knowledge, Marketing, and Communications platform that delivers engaging fully-branded submit-order get monitoring and return knowledge to prospects. 

About Kibo: Kibo is the only extensible, unified commerce system that provides personalised, omnichannel ordeals. Global purchasers like Business Depot, Taco Bell, and Patagonia count on Kibo’s API-very first, microservices-centered architecture to assist a extensive array of commerce procedures.

Media Call: [email protected]

Supply: WeSupply Labs